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 Decision
Making
For the past thirty years, businesses have been using a process called
the House of Quality in planning, designing and executive quality programs
for their customers. We have adapted this process to parish planning. The
process involves:
-
Identifying the voice (the needs) of the
parishioners and the diocese
- Identify the capabilities (what people can
do well and what they want to do) of both the parish staff and
volunteers
- Assess the physical and financial
capabilities of the parish
- Benchmark how well we're doing in meeting
the needs -- by comparing ourselves to other (possibly non-religious)
institutions.
- Develop objective measures of performance
- Brainstorm programs designed to address the
needs in light of capabilities
- Create plans for scheduling these programs
and for developing our
- capabilities, physical and human, to better meet the needs.
 Individual
and Group DIscernment
For the past fifty years, statisticians
have fashioned an organized process, called Decision Analysis, for making
decisions. It's been used for strategic decision making in many major
corporations. We have adapted this process to individual discernment and
group decision making. There are several key aspects of this process
-
Surfacing all the issues related to the problem
- Clear Definition of Problem scope: what will we take as constraints,
what will we let others decide and what we want to focus on deciding now.
- Correct and Appropriate Information
- Logical Thinking
- Clearly defined Values
- A Creative range of alternative actions
- A Realistic Understanding of what is uncertain and what is known
- Involvement of all key stakeholders in the decision
- Commitment to
Action
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How Parish
Services Can Help